ROCKY TOP RENOVATIONS & REPAIRS, LLC

WEBSITE TERMS OF SERVICE & DISCLAIMER

Last Updated: 11/18/2025

1. Acceptance of Terms

This Terms of Service agreement (the “Agreement”) is a binding contract between Rocky Top Renovations & Repairs, LLC ("Rocky Top," "we," "us," or "our"), and you, the user, when you access and use the website located at rockytopreno.com (the "Site"). By accessing or using the Site, you agree to be bound by these Terms and all applicable laws and regulations. If you disagree with any part of the terms, you must not use the Site.

2. Website Content and Purpose

The content on the Site, including text, graphics, images, and information, is provided for general informational and marketing purposes only regarding the renovation and repair services offered by Rocky Top Renovations & Repairs, LLC.

3. No Professional Advice Disclaimer

a. No Warranty on Information: The content provided on this Site is not exhaustive and is not guaranteed to be accurate, complete, or up-to-date. Any reliance you place on such information is strictly at your own risk.

b. No Service Contract: Nothing on the Site constitutes a promise, guarantee, or warranty regarding any specific renovation or repair services. The creation of a binding agreement for services requires a separate, formal, written contract signed by both parties.

c. Estimates vs. Final Price: Any prices, quotes, or estimates provided on or through the Site are preliminary and subject to change based on a formal inspection, contract scope, material costs, and site conditions.

4. Intellectual Property Rights

The Site and its original content, features, and functionality (including but not limited to the company name, logo, design, text, graphics, photos, and all other intellectual property) are and will remain the exclusive property of Rocky Top Renovations & Repairs, LLC and are protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, or create derivative works of any content from the Site without express written permission from us.

5. Limitation of Liability

In no event shall Rocky Top Renovations & Repairs, LLC, its members, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of, or inability to access or use, the Site.

  • Any conduct or content of any third party on the Site.

  • Any content obtained from the Site.

6. Indemnification

You agree to defend, indemnify, and hold harmless Rocky Top Renovations & Repairs, LLC and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), which result from or arise out of your use and access of the Site, or a breach of these Terms.

7. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Hamblen County, TN to resolve any legal matter arising from these Terms.

PRIVACY POLICY

Last Updated: 11/18/2025

Rocky Top Renovations & Repairs, LLC ("we," "us," or "our") operates the website rockytopreno.com and/or rockytoprepairs.com. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Site.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our services to you.

a. Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Address (when requesting a quote or service)

We collect this information when you voluntarily submit it through contact forms, request a quote, or call us directly.

b. Usage Data

We may also collect information that your browser sends whenever you visit our Site ("Usage Data"). This Usage Data may include information such as:

  • Your computer's Internet Protocol address (e.g., IP address)

  • Browser type and version

  • The pages of our Site that you visit

  • The time and date of your visit

  • The time spent on those pages

  • Unique device identifiers and other diagnostic data

2. Use of Data

Rocky Top Renovations & Repairs, LLC uses the collected data for various purposes:

  • To respond to your inquiries and requests for service or quotes.

  • To provide and maintain the Site.

  • To notify you about changes to our service.

  • To allow you to participate in interactive features of our Site when you choose to do so.

  • To monitor the usage of the Site and improve the user experience.

  • To detect, prevent, and address technical issues.

3. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.

  • Cookies are files with a small amount of data which may include an anonymous unique identifier.

  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

4. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation (e.g., subpoena or court order).

  • Protect and defend the rights or property of Rocky Top Renovations & Repairs, LLC.

  • Prevent or investigate possible wrongdoing in connection with the Site.

  • Protect the personal safety of users of the Site or the public.

  • Protect against legal liability.

We do not sell, trade, or rent your Personal Data to third parties for marketing purposes. We may share data with service providers who perform services on our behalf (e.g., website hosting, analytics services) but only to the extent necessary to perform those services.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location and applicable law, you may have certain data protection rights, including the right to access, update, or delete the information we have on you. If you wish to be informed what Personal Data we hold about you or if you want it to be removed from our systems, please contact us using the information below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document.

CONTACT INFORMATION

If you have any questions about these Terms, Disclaimers, or the Privacy Policy, please contact us:

Rocky Top Renovations & Repairs, LLC Website: rockytopreno.com Email: contact@rockytopreno.com Phone: 865-350-6151